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SQL Server Database Support

Met Sistem' SQL Server Service Delivery Team has unparalleled expertise in all SQL Server versions (6.0, 6.5, 7.0, 2000, 2005, 2008) running on all releases of the Windows Operating System (2000, 2003 and 2008). Our support professionals come from many different backgrounds and possess a wide range of expertise:

  • Over 100 years of collective SQL Server experience
  • SQL Server DBA’s average 15 yrs. of experience per team member
  • Currently support over 150 Met Sistem clients
  • Actively administering 1000s of database servers daily
  • Performed 1000s of database upgrades and migrations
  • 1000s of hours of experience supporting SQL Server application development projects
How Met Sistem Helps:
  • Reduces overall costs by leveraging Met Sistem’ support architecture
  • Flexible offering allows customers to take advantage of full or supplemental support packages
  • Customers only pay for the services they need, when they need them
  • Best practices and dedicated upgrade specialists ensure SQL Server upgrade projects complete on-time and on-budget
  • 24 X 7 SQL Server Operation Center ensures continuous availability
  • Monitoring architecture tailored for SQL Server
  • High quality service is guaranteed by fully customizable SLAs
  • Dedicated to help customers maximize their SQL Server investment
  • CMM and ITIL Compliant Process and Procedure Library
  • SQL Server resource analysis and forecasting engine predicts problems weeks and months in advance
Improving the Quality of Your SQL Server Environments
  • 24 X 7 Onshore SQL Server Operation Center staffed by database technicians
  • Advanced monitoring architecture tailored for SQL Server environments
  • High quality service is guaranteed by fully customizable SLAs
  • Subject Matter Experts dedicate time to learning key database disciplines
  • SQL Server resource analysis and metric forecasting engine predicts problems weeks and
  • months in advance
  • Robust support infrastructure utilizes advanced communication and connectivity mechanisms
  • to guarantee uninterrupted support operations
SQL Server DBA Support from Met Sistem
Met Sistem’ customers are not buying the service of a single DBA; they are leveraging the collective knowledge and experience of dozens of SQL Server professionals for a fraction of the cost of in-house consultants or full time employees. Because of our diverse customer base, our team members have been exposed to hundreds of different application/database/operating system/hardware combinations.

Our SQL Server Team’s vast experience has enabled them to support over 1500 SSIS packages, over 500 replicated environments, and over 300 clustered environments. In addition, the SQL Server Team offers 24x7 database support to ensure that your database will always function properly.

High Quality Environments Require Much More than Just High Quality DBAs
A high-quality database environment that provides the performance and availability required by critical business applications requires much more than just good technicians. Over the last 10 years, Met Sistem has refined and enhanced their technical support architecture to improve our ability to monitor and support SQL Server database environments.

Customers are able to leverage this support architecture to reduce the costs of support while improving support quality. Internal personnel, onsite consultants and local consulting companies aren't able to offer an entire infrastructure dedicated to providing high quality support.

Whether you are looking for supplemental support to free your internal staff for strategic projects, full outsourcing to reduce support costs or expert assistance with upgrades and migrations, Met Sistem will tailor a service package that meets your specific needs.

Our SQL Server team administrators are members of the Microsoft Partner Program and also have all major Microsoft Database Certifications including MCP, MCDBA, MCTS, MCITP, and MCSE. Their dozens of years of experience has given them a very strong knowledge of database administration, installation and configuration, and version upgrades. Met Sistem' SQL team performs a variety of SQL Server activities daily including:

  • 24x7x365 SQL Server Database Support
  • SQL Database and Code Optimization
  • SQL Server Backups and Restores
  • SQL Server Re-indexes and Defrags and Integrity Checks
  • SQL Server and Operating System Clustering
  • SQL Server Data Warehousing – Design and Support
  • SQL Server Installation, Upgrades, Migrations and Configuration
  • Daily, Proactive Monitoring and Administration using SQL Server Management Studio, and
  • Met Sistem' Monitoring Toolsets
  • Fast, Efficient Response to Database Events
  • Highly Available Architectures
  • Log Shipping
  • Replication
  • Mirroring, both Synchronous and Asynchronous
  • Disaster Recovery Analysis and Testing
  • SQL Server Performance Monitoring and Tuning
  • T-SQL Development and Optimization
  • Hardware Design
  • Creation and Tuning of SSIS Packages
  • Creating and Tuning of SSAS Cubes
  • Space Management and Capacity Planning
  • Security Administration and Maintenance
  • Object Creation and Management